The world of technology is moving forward at a very rapid pace taking with it all the business sectors. In the next 20 years, we will see more innovations than we did in all humankind. In the 3 last decades there were a hugest number of digital innovations of the history that boosted all industries and created millions of businesses. Humankind has finally realized their own worth and thus has come to the conclusion that repetitive and menial work needs to be done by machines. This shift towards automation has allowed companies to cater to the more human side of their business: emotions and soul.
Simply running communication processes needs something more to receive always the best results. So, technology advanced once again and now the communication processes are armed with artificial intelligence. These processes can now take decisions on their own regarding the way to communicate, the message to send and the confidence to create. [More]
Over the last few years, AI has become the trend to enhance all businesses. AI can increase the efficiency of companies by 42%. The ability of machine learning to perform actions like clustering, forecasting, text and speech recognition, database filling, errors corrections and all activities that involve human intelligence is the key feature of artificial intelligence for businesses. For sales, Artificial Intelligence is the best suitable tool that helps the sales team to understand the customers behavior, the products to suggest, the sentiments of clients and improve both the Marketing and Sales of each company. [More]
Trong những năm qua, AI (trí tuệ nhân tạo) đã trở thành một xu hướng tất yếu để phát triển mọi hình thức kinh doanh. Những chức năng như phân cụm, dự báo, nhận dạng giọng nói, văn bản, điền vào cơ sở dữ liệu, chỉnh sửa lỗi sai ngày càng được cải thiện và trở nên phù hợp với mọi loại hình doanh nghiệp. [More]
When there are continuous sales opportunities, your company will be in the prime of financial health. The key to the business machine is when there is a constant stream of sales qualified leads that are to be converted into customers. So, what are the best possible ways in which we can generate those leads, to ensure that our business is running as smoothly as it possibly can? Let’s take a look and find out. [More]
It is often considered that a powerful and effective CRM program can accelerate your sales and allow you to continually satisfy your existing customers. How does it work? How much is it worth investing in term of time and resources?
As it turns out, it is more productive for establishments to maintain a good rapport towards their already existing customers, than constantly looking out for a new audience. Companies usually need to spend lot more resources to acquire new customers than to sell to an already existing customer. [More]
At the beginning of Internet, Benoit Barrier founds AtemisCloud on October 1998. His idea is simple and innovative: to democratize management solutions. Intended only for large groups, these intelligent and structured tools would be made available to SMEs and SMIs. AtemisCloud offers an all-in-one solution that avoids the installation of a multitude of software and updates. [More]
Knowing the proper techniques for cold calling can give you those important clients crucial to climbing up the corporate ladder. The right tactics are simple to learn. You need to excel in both the endeavour of choosing your prospects cleverly and captivating them with what they want to listen. [More]
Không chỉ vậy, CRM ngày càng có nhiều tính năng giúp tăng năng suất trong nhiều lĩnh vực mà bạn không hề nghĩ tới - ví dụ điển hình là bộ phận bán hàng.
Hãy thử cân nhắc xem bạn quan tâm đến việc cải tiến quy trình sản xuất tăng hiệu quả nhiều như thế nào? Bạn đã thực sự quan tâm và cung cấp cho nhân viên bán hàng 1 công cụ hỗ trợ để giúp họ làm việc tốt hơn hay chưa? Bạn có thấy bộ phận bán hàng và tiếp thị đang hy vọng bạn sẽ nhận ra họ cần một hệ thống quản lý quan hệ khách hàng như thế nào? [More]
Have fun is the only way to make a business application correctly used. Successful applications always bring these 3 benefits to their users: save money, save time and have fun. Yes, all CRM correctly used save time and money. Still, most of the CRM solutions are slightly used, 66% of Siebel projects failed due to the complexity of the solution. Most of the Salesforce users consider the solution only as a contact repository. People can even consider the CRM as a pain, a big brother watching upon the shoulder. The success of an implementation depends on the software (30%), the training (30%) and the strategy (40%). The angular stone is the game. [More]
Most of the CRM users focus on the contacts lists and their activities. The qualification of data is a pain for all. After several months, your contacts details are no more valid, especially in such countries like Vietnam where employees use to change their company often. It makes the data cleaning and cleansing hard and costly.
The quality of the data is Key. A smart CRM should fill and complete the data for you. Using the social networks, the application will collect all public data linked to your contacts, will update the contacts accordingly or alert you. The logo of the companies can be collected directly from the network. The photo of all your contacts can be withdrawn from their public profile. A bunch of details such as the position, the current company, the telephone number, the email, their contacts can be grabbed from several public sources. [More]